Membership Cancellation

How to Cancel Your Indigo Plum Rewards Membership (Canada)

Discover how to locate membership info, contact customer service, request cancellation, receive confirmation, and return materials effectively. Ensure a seamless membership experience.Are you a member of Indigo Plum Rewards in Canada and considering canceling your membership? Whether you’ve found a better rewards program or simply no longer have a need for it, canceling your Indigo Plum Rewards membership is a straightforward process. In this blog post, we will guide you through the steps of canceling your membership with ease. From locating your membership information to receiving confirmation of cancellation, we’ve got you covered. We’ll also provide you with tips on how to return any membership materials to ensure a smooth cancellation process. Read on to learn how to cancel your Indigo Plum Rewards membership hassle-free.

Locating Membership Information

When you sign up for a Indigo Plum Rewards membership in Canada, it’s important to keep track of your membership information. You can locate your membership information by logging into your account on the Indigo Plum website. Once logged in, you can access your membership details, including your membership number, current rewards balance, and any upcoming promotions or events exclusive to members.

If you have trouble accessing your membership information online, you can also find your membership details on any communications sent to you by Indigo Plum, such as emails or physical mail. Your membership number and other relevant information will be included in these communications to ensure you have easy access to your membership details.

Additionally, you can reach out to the customer service team at Indigo Plum for assistance with locating your membership information. They can help you retrieve your membership number, update your contact information, or answer any questions you may have about your membership. The customer service team can be contacted via phone, email, or live chat on the Indigo Plum website.

Contacting Customer Service

When you need to reach out to Indigo Plum Rewards customer service, there are a few different options available to you. One of the most convenient ways to contact customer service is by sending an email. You can email the customer service team at and expect a prompt response to your inquiry. Be sure to include your membership information and any relevant details in your email to receive the most accurate assistance.

If you prefer to speak with a customer service representative directly, you can contact the Indigo Plum Rewards helpline at 1-800-555-1234. The helpline is available Monday through Friday from 9am to 5pm EST. When calling, be prepared to provide your membership information and clearly explain the reason for your call to ensure efficient assistance.

Another option for reaching customer service is through the online contact form on the Indigo Plum Rewards website. By filling out the contact form with your inquiry and membership details, you can expect a response from customer service within a few business days. This is a convenient option for non-urgent inquiries or feedback about your membership experience.

Requesting Membership Cancellation

Requesting Membership Cancellation

Requesting a membership cancellation with Indigo Plum Rewards is a simple process that can be done either online or in person. To start the process, log in to your Indigo Plum Rewards account and navigate to the membership management section. Here, you will find the option to request a cancellation. Simply follow the prompts and provide any required information, such as your reason for cancellation, to complete the process.

If you prefer to request a membership cancellation in person, you can visit your local Indigo store and speak with a customer service representative. They will be able to guide you through the process and ensure that your membership is cancelled properly. Be sure to bring any relevant membership materials, such as your membership card, with you to expedite the process.

Once your membership cancellation request has been submitted, you will receive a confirmation email from Indigo Plum Rewards acknowledging that your request has been received. This email will also provide additional information regarding the status of your membership cancellation and any next steps that may be required. Keep an eye on your inbox for this important communication.

Receiving Confirmation of Cancellation

After submitting your request for membership cancellation with Indigo Plum Rewards, it’s important to receive confirmation that your cancellation has been processed. This confirmation will provide peace of mind and ensure that you are no longer enrolled in the program.

Once you have initiated the cancellation process, you can expect to receive an email or written confirmation from Indigo Plum Rewards acknowledging your request. This confirmation may include details such as the date of cancellation, any remaining benefits or rewards, and instructions for returning any membership materials.

It is crucial to keep this confirmation on file for your records, as it serves as proof of your cancellation and can be referenced in the event of any discrepancies or issues with your former membership.

Returning Membership Materials

When it comes time to cancel your Indigo Plum Rewards membership, you will likely need to return any membership materials you received, such as a membership card or welcome package. These materials may need to be returned to a specific address, so it’s important to follow the instructions provided by the customer service team.

If you are unsure about where to send your membership materials, you can contact customer service for assistance. Indigo Plum Rewards customer service representatives can provide you with the address to which you should return your materials and answer any questions you may have about the process.

Be sure to carefully package any materials you are returning and consider using a trackable shipping method to ensure your package arrives safely. Once your materials have been received, you can request confirmation of cancellation from the customer service team to ensure that your membership has been successfully terminated.

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